Who we are
WeeLogRun is a firewood subscription service operated by Kingsmoss Logs, 32 Kingsmoss Road, Newtownabbey BT36 4TN. We are the data controller for personal information collected through this website.
Contact for privacy matters: hello@weelogrun.co.uk.
Information we collect
- Your name, email address and telephone number
- Your delivery address, postcode and delivery instructions
- Your subscription plan, status and delivery history
- Payment records (amounts, dates and status). Card details are handled by Stripe and are never stored on our systems
- Messages you send us and waiting-list sign-ups
- Website usage data, only where you have consented to analytics cookies
How we use your information
- To set up and manage your subscription and deliveries
- To take payments and send receipts
- To send service emails such as delivery updates, sign-in links and confirmation of changes
- To respond to your enquiries
- To tell you when we start delivering to your area, if you joined the waiting list
Lawful basis
We process your information to perform our contract with you, to meet legal obligations (such as keeping financial records), and for our legitimate interests in running and improving the service. Analytics cookies are only used with your consent.
Who we share it with
- Stripe — to process payments securely
- Our email provider — to send transactional emails
- Our website hosting provider
How long we keep it
We keep your personal information only for as long as we need it to provide our service and to meet our legal, tax and accounting obligations. Waiting-list details are deleted if you ask us to remove them.
Your rights
Under UK GDPR you have the right to access, correct, delete or restrict use of your personal information, to object to processing and to data portability. Contact hello@weelogrun.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).