Billing
Your first payment is taken when you subscribe. Your subscription then renews automatically every month on the same date until you pause or cancel. Each successful monthly payment covers one delivery.
Pausing
You can pause for 1, 2 or 3 months from My WeeLogRun. You will not be charged and no deliveries will be made during the pause. Your subscription resumes automatically on the date shown when you confirm, and we will email you to confirm.
Skipping a delivery
You can skip your next upcoming delivery. You will not be charged for the skipped month and your next billing and delivery dates move on together.
Changing plan
You can switch between Starter, Regular and Family at any time. Changes take effect from your next billing date unless stated otherwise when you confirm. We show you the new price and the date it starts before you confirm.
Cancelling
You can cancel online at any time from My WeeLogRun — you do not need to call or email us. Cancellation takes effect at the end of your current paid billing period. You will not be charged again, and any delivery you have already paid for will still be made. We will email you to confirm.
Your right to cancel
As a consumer you may have a statutory right to cancel within 14 days of subscribing under the Consumer Contracts Regulations. To use this right, email hello@weelogrun.co.uk.
Refunds
If your delivery is damaged, incorrect or doesn't arrive, contact us at hello@weelogrun.co.uk or 07756 124 224 and we'll put it right.
Introductory offers
Any introductory offer, such as a founding member offer, is limited to the stated number of qualifying subscriptions, applies only while shown as active, and cannot be exchanged for cash.